Interior Renovation · Warsaw

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Privacy Policy

This Privacy Policy explains how Nuvela sp zoo collects, uses, stores, and protects personal data when you visit nuvelaspzoo.com or contact us about construction and renovation services in Poland.

1. Who We Are

Nuvela sp zoo is a company registered in Poland, operating in construction and renovations. We are the data controller responsible for your personal data collected through this website and our communication channels.

Registered address: Stanisława Wojciechowskiego 42, Warszawa, 02-495, Poland.
Email: nuvela@op.pl
Website: https://nuvelaspzoo.com/

2. Information We Collect

We may collect the following categories of personal data, depending on how you interact with us:

  • Contact details such as your name, email address, phone number, and postal address
  • Project-related information you share when requesting a quote or consultation
  • Technical data including IP address, browser type, device information, and pages visited
  • Cookie and usage data collected through analytics tools, where you have consented
  • Correspondence and records of communication with our team

3. How We Use Your Information

We use personal data for legitimate business purposes, including:

  • Responding to enquiries and providing information about our services
  • Preparing proposals, estimates, and project-related communication
  • Managing client relationships and delivering construction and renovation services
  • Improving website performance, security, and user experience
  • Complying with legal, regulatory, and accounting obligations
  • Protecting our rights, property, and the safety of our clients and team

4. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process personal data on one or more of the following bases:

  • Your consent, where required — for example, for optional cookies or marketing communication
  • Performance of a contract or steps taken at your request before entering into a contract
  • Our legitimate interests in operating and improving our business, provided these do not override your rights
  • Compliance with legal obligations applicable in Poland and the European Union

5. Cookies and Similar Technologies

Our website uses essential cookies required for basic functionality and security. With your consent, we may also use optional analytics cookies to understand how visitors use the site.

You can accept or decline optional cookies through the cookie banner displayed on the website. You may also adjust cookie settings in your browser at any time. Disabling certain cookies may affect how parts of the site function.

6. Sharing Your Information

We do not sell your personal data. We may share information only when necessary and appropriate, including with:

  • Service providers who assist with hosting, analytics, email delivery, or IT support
  • Professional advisers such as accountants or legal counsel, where required
  • Public authorities when required by applicable law or valid legal process
  • Project partners or subcontractors involved in delivering services you have requested

All third parties are required to handle personal data securely and only for the purposes we specify.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, including to satisfy legal, accounting, or reporting requirements. When data is no longer needed, we securely delete or anonymise it.

8. Your Rights

If you are located in the European Economic Area, you have rights under GDPR, which may include:

  • The right to access the personal data we hold about you
  • The right to request correction of inaccurate or incomplete data
  • The right to request deletion of your data in certain circumstances
  • The right to restrict or object to processing in certain circumstances
  • The right to data portability, where applicable
  • The right to withdraw consent at any time, where processing is based on consent
  • The right to lodge a complaint with a supervisory authority in Poland

To exercise your rights, contact us at nuvela@op.pl. We will respond within the timeframe required by applicable law.

9. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. While we take data protection seriously, no method of transmission over the internet or electronic storage is completely secure.

10. International Transfers

Your data is primarily processed within the European Economic Area. If we transfer data outside the EEA, we ensure appropriate safeguards are in place in accordance with applicable data protection law.

11. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Policy

We may revise this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The updated version will be published on this page. We encourage you to review this policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or how we handle personal data, please contact us:

Nuvela sp zoo
Stanisława Wojciechowskiego 42
Warszawa, 02-495, Poland
Email: nuvela@op.pl